Privacy Policy

This document outlines the approach of NCCF e Markets Limited ("NCCF", "We", "Us", or "Our") regarding the management of personal data collected through our digital and offline interactions. This policy is not applicable to non-Indian residents or external websites linked by NCCF.

Before utilizing NCCF's services or providing personal details, please review this policy. We prioritize the security of customer information and its judicious use. This policy details the nature of personal data collected by NCCF and its usage across our digital platforms, services, and applications ("NCCF Services"). By using NCCF Services, you consent to this Privacy Policy and our Terms of Use.

"Personal information" encompasses data that identifies or relates to an individual, either directly or indirectly. This includes your name, address, phone number, and more. Certain data like financial details, health information, and biometrics are considered sensitive under Indian law and are protected accordingly. We adhere to relevant legal standards in safeguarding this information.

Your acceptance of NCCF Services implies consent to our handling of your personal data as per this evolving Privacy Policy. You also consent to our sharing of your data with third parties for outlined purposes.

Data Collection by NCCF

NCCF gathers personal information to enhance its offerings. As a participant, you provide information such as:

Name
Address
Date of birth and age
Contact details
PAN and Aadhaar details
NCCF website/application login credentials
Financial information including payment instrument details
Trading data on NCCF platforms
Other relevant details for trading on the NCCF platform

Sensitive personal data collected is protected as per legal requirements. This data is stored in Mumbai, India.

Purpose of Data Collection

NCCF uses your data to:

Facilitate trades and transactions on its platform.
Improve and personalize NCCF Services.
Comply with legal obligations.
Communicate about transactions and promotional activities.
Assess credit risk and share details with financial institutions for trade finance.

Use of Cookies and Identifiers

NCCF employs cookies and similar technologies for:

Recognizing users and personalizing experiences.
Tracking preferences.
Enhancing service functionality.
Preventing fraud and enhancing security.

Sharing Information with Third Parties

NCCF shares personal information as follows:

With banks and financial institutions for trade finance.
With private and government agencies for auction participation.
With third-party service providers for logistics, assessment, marketing, and payment processing, who are bound by confidentiality agreements.
In business transfers, takeovers, or mergers.
For legal compliance and law enforcement directives.

Information Security

NCCF is committed to protecting your data through:

Encryption and secure transmission.
Physical, electronic, and procedural safeguards.
Identity verification before disclosing information.
Adherence to a documented security policy.

Data Retention

Your data is retained as long as you use NCCF Services, and thereafter as per legal requirements.

User Rights

Users can review, amend, or withdraw their personal information. However, withdrawal may affect service provision.

Grievance Redressal

For privacy concerns, contact us at our office. Changes to our Privacy Policy will be updated on our website.

Address

NCCF Head Office

110016, Block A, Nipccd Campus, Hauz Khas, New Delhi, Delhi 110016